Terms of Service

Terms of Service

Effective Date: June 15, 2025
Company: White Crow Security LLC
Website: https://whitecrowsecurity.com

By using our website or purchasing our products, you agree to the following terms:

1. Products Offered

We provide:

  • DMXSmartLink Software – digital download
  • DMXSmartLink Hub – pre-configured Raspberry Pi 5 hardware

2. Digital Product Licensing

The DMXSmartLink software is licensed, not sold. Your license:

  • Is for personal or commercial use on up to 1 device per license key
  • May not be redistributed, resold, or reverse-engineered
  • May be revoked in cases of misuse or abuse

3. Refunds and Returns

  • Software purchases are non-refundable once downloaded
  • Hardware returns are accepted for defective products within 14 days (see our Return Policy)

4. User Responsibilities

You agree to:

  • Provide accurate information when placing an order
  • Not misuse our products for illegal or harmful purposes
  • Not infringe on our trademarks, copyrights, or license terms

5. Warranty Disclaimer

All products are provided β€œas is” without warranty beyond what is stated for returns. We are not liable for any damages resulting from use.

6. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, USA.

7. Contact

Questions? Contact us at: support@whitecrowsecurity.com