Return & Refund Policy

πŸ–₯️ DMXSmartLink Software (Digital Download)

Due to the nature of digital products, all software sales are final and non-refundable once downloaded or activated.

If you encounter a technical issue, we’re happy to help you resolve it. Please contact us at support@whitecrowsecurity.com for assistance.

πŸ“¦ DMXSmartLink Hub (Prebuilt Raspberry Pi 5)

We accept returns only for defective products within 14 days of delivery. Returned items must:

  • Be in original condition
  • Include all accessories and packaging
  • Be shipped at your expense

To request a return, please contact us with your order number and a description of the issue:
πŸ“© support@whitecrowsecurity.com

πŸ” Exchanges

We currently do not accept exchanges for any products.

πŸ“¬ Contact Us

If you have any questions about this policy or need help, email us at:
support@whitecrowsecurity.com